Simafri client area
my.simafri.com is your Simafri client area: one account brings together your Simafri services, your invoices and your conversations with our team.
What you find there
The sections follow the services on your account:
| Section | What you do there |
|---|---|
| Serenity, Simafri Suite, VPS, Web hosting, Domains | follow and manage each of your services |
| Billing | find your proformas, invoices and credit notes, and pay them |
| Support | talk with our team |
| Members | invite the people on your team |
| My profile | your name, your sign-in address, your password, your language, your time zone and your two-factor authentication |
Signing in
You sign in at my.simafri.com, in two steps:
- the email address of your account;
- your password.
If you have turned on two-factor authentication, a third step asks for the code shown in your authenticator app.
Forgot your password: on the password screen, click Forgot your password?. A link reaches you by email so you can choose a new one.
Your profile and the security of your access
My profile gathers what concerns you personally:
- your name and your job title;
- your sign-in email address and your password, any change to which is confirmed with your current password;
- the language of your space and your time zone;
- two-factor authentication, which protects your access with a code from your phone.
Each member of your team has their own profile, and sets their own language and security.
Getting help
Write to support@simafri.com: your message joins your file, with everything already exchanged.