# Ordering online

Simafri offers are ordered online, in a few minutes: you choose, you pay, and your service is set up as soon as payment is received.

## Where to order?

* from the offer pages of [simafri.com](https://www.simafri.com/), with the order button;
* from your client area, **Our services** section: each offer carries **Order**, or **See the offer** to discover it, and the families you already use carry the label **Active**.

## The steps of an order

1. **Your selection.** The offer, its cycle, its options and its price excluding tax, in your country's currency, with any setup fee. Click **Continue**.
2. **Your details.** New client: **Company name**, **Billing email**, **Country**, **Phone**, **Billing address**, the **Intra-EU VAT number** for a business in the European Union, and your password (at least 12 characters). Your account is created and opened right away. Already a client: sign in from the **Already a client?** panel, and this step takes care of itself.
3. **Your configuration.** What setting up the service requires, depending on the offer: the **Email domain**, the **Your site domain name** or the **Domain name you want**, the quantity, the options.
4. **Your order.** The summary: **Subtotal (excl. tax)**, **VAT**, **Total** and the Simafri entity that bills you. Choose your payment method, then click **Confirm order**.
5. **Payment.** An online payment takes you to the secure payment page, then brings you back to your invoice. For another method, the **Your order is recorded** screen shows the instructions: amount to pay, merchant code and reference to quote.

Your billing email address also becomes your sign-in for the client area.

## After the order

* An email confirms the order, with its proforma, which you also find in **Billing**.
* As soon as payment is received, your service is set up, and an email tells you so: "Your Simafri Suite is ready", for example.
* Your service appears in your space, with its section and its card on the **Overview**.

## Confirming your email address

When your account is created, a "Confirm your email address" email reaches you. Click **Confirm my address** within 7 days. Your order carries on without waiting for it.

## Tailored offers

Some offers are prepared with you: their page shows **Write to us**. Describe what you need, and our team prepares your offer.

## Frequently asked questions

### Who can order for an existing account?

The account owner. The other members find all the offers in **Our services**.

### In which currency are prices shown?

In your country's currency, excluding tax. The applicable VAT is added in the summary. A proforma can then be paid in another currency from **Billing** (see [Invoices and payments](/en/espace-client/facturation.md)).

### Can my invoice carry my company's name?

Yes: the company name, the address and the VAT number entered at the **Your details** step appear on your documents. For an existing account, complete the [company details](/en/espace-client/facturation.md#informations-entreprise) before ordering.