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Ordering online

Simafri offers are ordered online, in a few minutes: you choose, you pay, and your service is set up as soon as payment is received.

Where to order?​

  • from the offer pages of simafri.com, with the order button;
  • from your client area, Our services section: each offer carries Order, or See the offer to discover it, and the families you already use carry the label Active.

The steps of an order​

  1. Your selection. The offer, its cycle, its options and its price excluding tax, in your country's currency, with any setup fee. Click Continue.
  2. Your details. New client: Company name, Billing email, Country, Phone, Billing address, the Intra-EU VAT number for a business in the European Union, and your password (at least 12 characters). Your account is created and opened right away. Already a client: sign in from the Already a client? panel, and this step takes care of itself.
  3. Your configuration. What setting up the service requires, depending on the offer: the Email domain, the Your site domain name or the Domain name you want, the quantity, the options.
  4. Your order. The summary: Subtotal (excl. tax), VAT, Total and the Simafri entity that bills you. Choose your payment method, then click Confirm order.
  5. Payment. An online payment takes you to the secure payment page, then brings you back to your invoice. For another method, the Your order is recorded screen shows the instructions: amount to pay, merchant code and reference to quote.

Your billing email address also becomes your sign-in for the client area.

After the order​

  • An email confirms the order, with its proforma, which you also find in Billing.
  • As soon as payment is received, your service is set up, and an email tells you so: "Your Simafri Suite is ready", for example.
  • Your service appears in your space, with its section and its card on the Overview.

Confirming your email address​

When your account is created, a "Confirm your email address" email reaches you. Click Confirm my address within 7 days. Your order carries on without waiting for it.

Tailored offers​

Some offers are prepared with you: their page shows Write to us. Describe what you need, and our team prepares your offer.

Frequently asked questions​

Who can order for an existing account?​

The account owner. The other members find all the offers in Our services.

In which currency are prices shown?​

In your country's currency, excluding tax. The applicable VAT is added in the summary. A proforma can then be paid in another currency from Billing (see Invoices and payments).

Can my invoice carry my company's name?​

Yes: the company name, the address and the VAT number entered at the Your details step appear on your documents. For an existing account, complete the company details before ordering.