VPS and web hosting
Your servers and your hosting each have their own section in the client area: VPS and Web hosting. They appear as soon as you order, while the service is being prepared.
Your VPS
The VPS section shows one card per server:
| Information | What it shows |
|---|---|
| status | Being prepared, Running or Suspended |
| System | the installed system, for example Ubuntu or Debian |
| Resources | the processors (vCPU), the memory and the disk |
| In service since | the date the server went into service |
| IPv4 address and IPv6 address | your server's addresses, as soon as it is running |
| SSH connection | the connection command, ready to copy |
The connection command has the form ssh -p PORT user@address: copy it into your computer's terminal.
Adding your SSH keys
Your VPS opens with your SSH key, which you add yourself. The account owner and managers have access to this.
- No key yet? On your computer, run
ssh-keygen -t ed25519, then open the file ending in.pub: that is your public key. - In the server's card, paste your public keys into Your public keys, one per line.
- Click Save the keys.
Your keys are installed on the server within a minute, and the card shows it with their fingerprint. Added during preparation, they are installed when the server is created.
- Up to 10 keys, of type ed25519, RSA (at least 2048 bits), ECDSA, and hardware security keys.
- Each save replaces the whole set of keys: paste all the ones you want to keep. It is also how you replace a lost key.
- Only the public key is added. Your private key stays on your computer and is shared with no one, our team included.
Backups, snapshots and assistance (VPS Pro)
- Your VPS Pro is fully backed up every night, and each backup is kept for seven days. You request a restore from support, choosing the night.
- You can request a snapshot before a major update, free of charge, and it is kept for up to seven days.
- Full-Stack Assistance is included: describe what you observe, and our team diagnoses with you, from the server up to your application.
- Your server moves up to a larger size at any time, without reinstalling: your data stays in place.
All the documentation for your server, from the SSH connection to putting your applications online, lives in the VPS Pro space.
Your web hosting
The Web hosting section shows one card per hosting account: its domain, its plan and its status, Being prepared, Active or Suspended. Once it is active:
| Information | What it shows |
|---|---|
| Control panel | the address of your panel (DirectAdmin), https://web1.simafri.cloud |
| Login | your panel login |
| In service since | the date the hosting went into service |
Getting the panel password
- In the card, click Get my password, then later New password to change it.
- Confirm: the old password will stop working.
- Note the password shown: it is shown only once, and it works on your panel within a minute.
The account owner and managers have access to this. The password is shown in your space and handed to you alone: it stays out of email.
What your panel does
- your sites, your subdomains and your HTTPS certificates;
- your MySQL databases, with phpMyAdmin;
- your email accounts and your FTP accounts;
- your scheduled tasks (cron) and your backups;
- your DNS records: Account Manager section, then DNS Management, for the domains that use the name servers
ns1.web1.simafri.cloudandns2.web1.simafri.cloud; - SSH access, with the key you add there.
To install an application, WordPress for example, write to support: our team installs it for you.
What your hosting runs
- PHP, in several versions to choose per domain;
- MySQL;
- Composer, Git, Node.js and npm on the command line, over SSH;
- PHP frameworks such as Symfony and Laravel, and CMSs such as WordPress, PrestaShop, Joomla and Drupal;
- an Angular, React or Vue front end, built then served as static files.
For an application that runs continuously (a Node.js server, a PostgreSQL database, a worker), the right offer is the VPS, where you install whatever your application needs.
A free domain name
With a plan paid yearly, a domain name is offered free for the first year, depending on the plan and the extension. It appears in the Domains section, then renews at the domain's rate (see Your domain names).
Frequently asked questions
The panel does not open at the address I noted.
Use the address shown in your card, https://web1.simafri.cloud, with no port number at the end.
How do I connect to my VPS from Windows?
Windows 10 and 11 include an SSH client: open PowerShell or the Terminal, and paste the SSH connection command from your card. Your key is created the same way, with ssh-keygen -t ed25519.
A question about a server or a hosting account?
Each VPS card carries a Contact us link, and the Support section is open at any time.