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Serenity

Welcome to the Serenity documentation, your managed website by Simafri. Here you will find clear answers to understand your service and manage your website, your professional email, your domain name and your subscription day to day.

What is Serenity?​

Serenity is Simafri's managed website offer. Simafri creates your website, hosts it, secures it, keeps it up to date and manages your domain name. Your subscription also includes a Simafri Suite account: your professional email on your own domain name, with calendar, contacts and files. There is no software to install and no technical skill to acquire: you make your requests, Simafri carries them out.

How your service works, in short​

Serenity is a managed service. When you want a change, you tell Simafri through your support channel, and Simafri takes care of it. You stay in charge of the content; Simafri takes care of the technical side.

Your client area​

Your client area my.simafri.com brings together what belongs to you: the contact requests received through your website, your traffic statistics, your email addresses, your invoices and your payments.

How this documentation is organised​

  • Getting started: how your service works and how to send a request to Simafri.
  • Your website: requesting a change, providing your content, following your visitors.
  • Your email: your Simafri Suite account, your addresses, the calendar and contacts.
  • Your domain name: what is included, who owns it and how it is renewed.
  • Billing and payment: payment methods, invoices and renewal.

How to get help​

For any question or request, go through your Simafri support channel. Every exchange and every file stays attached to your file there, which keeps information from getting lost. You can also read the frequently asked questions.