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Serenity

Welcome to the Serenity documentation, your managed website by Simafri. Here you will find clear answers to understand your service and manage your website, your email, your domain name and your subscription day to day.

What is Serenity?​

Serenity is Simafri's managed website offering. Simafri builds your website, hosts it, secures it, keeps it up to date and manages your domain name and email. You have nothing to install and no technical skills to learn: you make your requests, and Simafri carries them out.

How your service works, in short​

Serenity is a managed service. When you want a change, you tell Simafri through your support channel, and Simafri takes care of it. You stay in control of the content; Simafri handles the technical side.

How this documentation is organized​

  • Getting started: how your service works and how to send a request to Simafri.
  • Your website: request a change, send your content, understand the monthly update.
  • Your email: your addresses, redirections and sending from your professional address.
  • Your domain name: what is included, who owns it and how it is renewed.
  • Billing and payment: payment methods, invoices and renewal.

How to get help​

For any question or request, use your Simafri support channel. Every message and every file stays attached to your account, so nothing gets lost. You can also go straight to the frequently asked questions.