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Your email

Your Serenity subscription includes a Simafri Suite account: your email addresses on your own domain name, with calendar, contacts and files, in a web interface that works on all your devices.

What does the Simafri Suite account include?​

  • email addresses on your own domain name, for example contact@yourcompany.com;
  • a calendar and an address book, synchronised with your phone and your desktop applications;
  • a file space, with folders, a bin and link sharing;
  • 10 GB of storage, shared by all the addresses on the account.

Each person on your team has their own mailbox and chooses their own password.

How do I create an email address?​

From your client area my.simafri.com, Simafri Suite section:

  1. enter the work address to create, for example mary@yourcompany.com;
  2. enter the person's personal address: that is where the invitation is sent;
  3. choose the storage, then confirm.

The person receives their invitation, chooses their password and reaches their mailbox straight away. You can also leave the creation to your Simafri support channel.

Where do I read and write my mail?​

At suite.simafri.com, with the work address and the password chosen at the invitation. The interface installs like an app on your phone and notifies you when a message arrives.

How do I synchronise the calendar and contacts with my phone?​

The calendar and contacts use the standard synchronisation protocols, supported natively by iPhone, Android and desktop applications. Each device connects with its own dedicated app password, which you generate from your account.

Does mail arrive on my domain on its own?​

Yes. As your domain name is managed by Simafri, mail routing is set up for you: there is no technical record for you to add. The state of each domain is shown in your client area, Simafri Suite section.

What happens as I approach 10 GB?​

Your mail keeps arriving. You can free up space, or move to a higher storage plan: plans run from 10 to 100 GB, and 50 GB blocks can be added to any plan. Ask for the plan you want from your client area or from your Simafri support.

Can I keep reading my mail in my usual mailbox?​

Yes. A forward automatically sends messages received at an address on your domain to the mailbox you already use. Tell your Simafri support channel which address is concerned and where it should go, and they will set it up.

The full Simafri Suite documentation​

Your devices, your files, moving a mailbox in from elsewhere and the detail of the plans all live in the Simafri Suite space.