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Getting started

Four steps separate an order from a team reading its mail. Allow around fifteen minutes if your domain name is already managed by Simafri.

1. Choose a storage plan​

The plans and their prices are on the Simafri Suite page. The plan belongs to the account: it is shared by all your addresses, and the number of users is unlimited. A middle plan comfortably covers a team of around ten people.

The order is paid online, and your storage opens as soon as the payment goes through.

:::tip You have a Serenity by Simafri website A Simafri Suite account is already included in your subscription, with its plan and as many addresses as you like. Go straight to step 3. :::

2. Open mail routing​

For mail to reach your domain name, four DNS records have to point to it: MX, SPF, DKIM and DMARC.

  • Your domain is managed by Simafri: all four are written for you, mail delivery opens, and you have nothing to do.
  • Your domain is elsewhere: your client area, Simafri Suite section, shows the exact lines to add at your DNS host, then checks them. Delivery opens as soon as the check passes.

The status of each domain stays on that screen, with whatever is still missing.

3. Create your team's addresses​

From my.simafri.com, Simafri Suite section:

  1. enter the work address to create, for example marie@yourcompany.com;
  2. choose its password, or leave the field empty: a password that is easy to copy out is created for you;
  3. confirm.

The mailbox's connection sheet appears straight away: the address, its password, the webmail address and the settings for mail software. Print it or note it down right away, then hand it to the person who will use the mailbox.

There is no plan to choose per address: every mailbox draws on the account's reserve.

A forgotten password​

In the list of addresses, New password gives the mailbox a new password and shows its connection sheet. The mail stays in place, and the person who uses the mailbox is told by a message in the mailbox.

Invite the person with their Simafri account​

If you also enter the person's personal address, they receive an invitation as well, to sign in with a Simafri account whose password they choose themselves.

4. Sign in and install the app​

Each person opens suite.simafri.com and signs in with the address of their mailbox and its password, or with their Simafri identity if they received an invitation.

On a phone, add the suite to the home screen to open it like an app:

  • iPhone and iPad: Share button, then "Add to Home Screen". Open the suite from that icon, then turn on notifications in Mail settings.
  • Android: browser menu, then "Install app".

Notifications carry the sender and the subject, and arrive with the phone locked.

Who sees what​

RoleWhat it opens
Account holderthe suite, the team's addresses, the plans and billing
Team membertheir mailbox, calendar, contacts and files

A mailbox belongs to the company: the account holder decides who reads it, and every change is written on the mailbox screen, visible to the people concerned. A new password is announced by a message in the mailbox itself.

Next​