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Storage and billing

One plan, per account​

What you buy is a reserve of gigabytes for the account, shared by all your mailboxes. Users are unlimited: opening one more address costs nothing and is counted nowhere.

The plans and their prices are on the Simafri Suite page, paid yearly or monthly, with no minimum term and the same price at renewal.

What fills the plan​

One gauge answers everywhere, in the suite's rail as in the properties of the drive mounted on your computer. It adds up:

  • the messages in all your mailboxes and their attachments;
  • the files on all your drives, including whatever waits in the trash;
  • your calendars and address books.

Moving up a plan​

From my.simafri.com, Simafri Suite section, choose the plan you want. Blocks of 50 GB can be added on top of any plan, as many times as needed.

Two things worth knowing, and they make life simpler:

  • You have a single renewal date. An addition during the year lines up with your existing date, and you pay only the remaining fraction of it. The screen shows you the estimated amount before you confirm.
  • The room arrives at once, for all your mailboxes together, as soon as the payment goes through.

To move down a plan, write to support@simafri.com: the change takes effect at renewal.

When the reserve fills up​

A banner warns you before the plan is reached, and your mail keeps arriving in every case. Nothing is deleted.

To free up room, empty the trash of your drives and of your mailboxes: what waits there takes room in the plan until it is deleted for good.

The gestures that give back the most room, from the quickest to the deepest, are gathered on Freeing up space.

Your invoices​

They are in your client area, Billing section: your pending proformas, your invoices and your credit notes, each downloadable as a PDF. View and pay opens online payment, by card, PayPal or bank transfer, depending on what is offered for your country.

Your mail stays in place throughout the handling of a pending invoice, and reading and downloading everything you have stays open. Payment restores sending immediately, with nothing for you to ask for.

What belongs to you​

Your domain name, your addresses, your mail and your files are yours. A mailbox can be taken out over IMAP at any time, with an application password and the tool of your choice: see Moving a mailbox in, last section.